FAQ

For a concise answer, these answers summarize our store policies. The full policy pages control if more detail is needed.

Who is responsible for the prepaid return label?

In practical terms, the merchant pays return shipping for both no-reason returns and damaged, defective, incorrect, or other quality-issue returns by providing a prepaid return shipping label.

When should I expect an approved refund on the original payment method?

Under the applicable policy, an approved refund is issued to the original payment method and normally appears in 5–10 business days after issuance.

Which card networks are eligible, and what is the checkout currency?

For immediate reference, Payments are in USD. Eligible cards include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover.

How are cancellation requests handled before and after shipment?

For policy guidance, you may request cancellation before shipment. After shipment, the Refund Policy applies.

Are taxes collected when the law requires them?

Within the store policy framework, Taxes are collected as required by applicable law.

What types of products are offered?

For customer reference, the live catalog features sun-conscious headwear and outdoor accessories, including hats, caps, visors, bucket styles, beanies, and selected wearable sun-protection accessories. Each product listing provides its applicable use, care, and safety information.

Where can an order be delivered, and is standard shipping free?

As a general rule, we ship only within the United States, and free standard shipping applies to every U.S. order.

How will I receive shipment tracking?

When more detail is useful, Yes. A tracking number is provided after every order ships.

What is the usual timeline from order placement to delivery?

For a clearer overview, Processing takes 1–2 business days and standard transit normally takes 4–6 business days.

Which product categories are excluded from no-reason returns?

To clarify the customer-care standard, Custom-made goods, clearance items, gift cards, and opened intimate or hygiene-sensitive items are non-returnable, subject to applicable consumer protections.

May I request a return or an exchange after delivery?

In this summary, Yes. We offer a 30-day no-reason return and exchange period after delivery.

Merchant and Customer Care Information

When more detail is useful, Store name: sundayafternoons

For policy guidance, Contact email: Support@sundayafternoeth.shop

In this summary, Phone: (502) 818-3864

For immediate reference, Physical and return address: 443 S 10th St, Louisville, KY 40203, US

Within the store policy framework, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).