For an approved return or exchange, after delivery, customers have a 30-day no-reason return and exchange window for eligible items, and no explanation is required to start that request.
Order Cancellation
To explain the available remedy, you may request cancellation before an order ships. After shipment, the order is handled under this Refund Policy.
Return Condition
Under this Refund Policy, Except for an item returned because of a quality issue, an item should be returned with its original packaging, accessories, and proof of purchase and should not show avoidable use or damage.
Exchanges
To clarify return responsibilities, approved exchanges are available during the same 30-day period. We may ship the replacement after the returned item is received or otherwise resolve the exchange with you.
Items That Cannot Be Returned
For customer reference, The no-reason non-returnable categories are custom-made goods, clearance items or Final Sale items, gift cards, and opened intimate or hygiene-sensitive items. These exclusions do not limit remedies for damaged, defective, incorrect, or missing items where applicable law provides protection.
Refunds
As part of the 30-day program, after we receive and inspect the return, an approved refund is issued to the original payment method. Please allow 5–10 business days for the refund to appear after it is issued; financial-institution posting times may vary.
How to Start a Return or Exchange
Under the return and exchange standard, contact us before sending an item back. We will confirm eligibility, provide return instructions, and direct the shipment to the return address listed below. For a predictable review process, Unauthorized returns may be delayed.
Within the customer-care process, we provide a prepaid return shipping label and pay the return shipping cost for both change-of-mind or other no-reason returns and returns involving damaged, defective, incorrect, missing, or other quality-issue items.
Merchant and Customer Care Information
Within our return process, Store name: sundayafternoons
For consistent return handling, Contact email: Support@sundayafternoeth.shop
To keep eligibility clear, Phone: (502) 818-3864
Under this Refund Policy, Physical and return address: 443 S 10th St, Louisville, KY 40203, US
For customer reference, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).